Why in news?
India has been re-elected to the Postal Operations Council (POC) and the Council of Administration (CA) of the Universal Postal Union (UPU) during the 28th UPU Congress held in Dubai in September 2025. 
India has played a proactive role in advancing digital transformation programs such as DigiPIN (digital addressing), UPI-enabled cross-border remittances, and e-commerce facilitation through Dak Ghar Niryat Kendras.
 
About Postal Operations Council (POC)

• The Postal Operations Council (POC) is the technical and operational body of the Universal Postal Union (UPU). It consists of 48 member countries elected during the UPU Congress. The POC meets annually at the UPU headquarters in Berne, Switzerland.

Key points about the Postal Operations Council:

• It focuses on the operational, economic, and commercial aspects of the global postal business.
• The POC helps postal services modernize and upgrade their products and services.
• It makes recommendations to member countries on standards for technological, operational, or other postal processes requiring uniform practices.
• The council elects its own Chair from among its members.
• Member countries include major postal operators worldwide, representing diverse regions.

The POC works complementary to the Council of Administration (which handles policy, regulatory, and governance matters), focusing on technical and operational efficiency and innovation in international postal services.

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